Returns & Exchanges
At Eko Health, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, we offer a hassle-free 30-day return policy for all unworn items in their original packaging.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original eco-friendly packaging and attach the pre-paid shipping label provided via our portal.
- 3.Drop Off Your Shipment
Take your package to any authorized courier drop-off point; we recommend obtaining a tracking receipt for your records.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.